Delivery

At Graco Shop, we understand that waiting for your baby’s new essentials can be both exciting and anxiety-inducing. As parents ourselves, we know you want your precious items delivered safely, efficiently, and with the utmost care. That’s why we’ve designed our delivery options to provide flexibility, reliability, and peace of mind for busy families across the globe.

Our Shipping Options

We offer two convenient shipping methods to meet your needs and budget:

1. Standard Shipping

For parents who want their items a little quicker, our standard shipping option uses trusted carriers like DHL or FedEx.

• Cost: $12.95 flat rate
• Delivery Time: 10-15 business days after dispatch
• Ideal for: Essential items you need sooner rather than later
• Tracking: Full tracking provided

2. Free Shipping

For budget-conscious families planning ahead, we offer free shipping on orders over $50.

• Cost: Free on orders over $50
• Delivery Time: 15-25 business days after dispatch
• Carrier: EMS (Economy Mail Service)
• Tracking: Basic tracking available

Order Processing

Once you place your order, our team springs into action:

1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order
2. Processing: Our warehouse team carefully picks, packs, and prepares your items within 1-2 business days
3. Dispatch: You’ll receive a shipping notification with tracking information once your order is on its way
4. Delivery: Your Graco products arrive safely at your doorstep

International Shipping

We’re proud to serve families worldwide (excluding some remote areas and parts of Asia). Our international shipping process includes:

• Customs documentation handled by us
• No hidden fees or surprise charges
• Responsive customer service for any delivery questions

Please note that international customers may be responsible for any applicable import duties or taxes, which are determined by your country’s customs agency.

Tracking Your Order

We know you’ll be eager to follow your baby’s new items on their journey to your home. Depending on your chosen shipping method:

• Standard Shipping: Detailed tracking with carrier updates
• Free Shipping: Basic tracking information available

All tracking information is sent directly to your email once your order is dispatched from our warehouse.

Need Help?

Our customer care team is here to assist with any delivery questions or concerns. Contact us at [email protected], and we’ll be happy to help ensure your Graco products arrive exactly when you need them.

At Graco Shop, we’re committed to making your parenting journey easier, right from the moment you click “order” to the joyful unboxing experience. We carefully package each product with the same care we’d want for our own children’s items, because we understand that every delivery isn’t just a package—it’s part of creating your baby’s sweetest space.